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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jamie Cain

Jamie Cain

August 28, 2026

5  out of  5
rating by Jamie Cain
"My husband and I are military, we moved to the Fort Hood Texas area a little over a year ago. We have vehicle, renters , and an enclosed cargo trailer insured with Kalynn Tindall’s State Farm office. I have nothing but absolutely wonderful things to say about this State Farm office. Everyone that I have spoken to or worked with have been very warm, caring, and pleasant . Tori in particular is a treasure, she takes her time and explains everything. Insurance is personal, and it’s different for everyone, so the fact that she takes her time to go through all of your options and what will work best for you and what won’t is invaluable for us. She breaks everything down for you so it’s very easy to understand. She contacts us once a year to go over or any policy changes on their end or any changes that we need to make on our end and that is something that we very much value and appreciate. At our 6 month review, she found a discrepancy with our cargo trailer policy. We were overpaying and she had the trailer policy corrected for us. State Farm graciously reimbursed us the overpayments. That kind of specialized care and attention to detail is what you want in an insurance company. We highly recommend Tori and all the ladies at Kalynn Tindall’s office to anyone looking for an agent."
We responded:
"Jamie, thank you for taking the time to leave us such a thoughtful review! I'm really happy to hear that you and your husband have had a positive experience with our office. It's great to know that Tory has been able to provide the personalized care and attention you value, especially with the adjustments to your policy. We truly appreciate your recommendation and are grateful to have you as part of our office family. Don't hesitate to reach out if you need anything!"
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Gina Salazar

August 27, 2026

5  out of  5
rating by Gina Salazar
"Katie always goes above and beyond helping me with any questions I have and adjusting what’s best for me and my family with our life insurance! Thank you!"
We responded:
"Thank you, Gina! I'm so happy to hear that Tory was able to assist you with renewing your insurance. It's great that she helped you understand the process and find ways to save money. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Kristi Larabee

August 27, 2026

5  out of  5
rating by Kristi Larabee
"In all my years I have never had an insurance agent contact me online and offered me an insurance quote that was adequate for my needs at a very reasonable rate. Kalynn Tindall my agent is trustworthy, efficient and understands the needs of people in this time of rising insurance rates. She is also very friendly and courteous and I am totally please with my situation. Being a customer of USAA for years I am grateful for Kalynn contacting me since I am saving money on both my auto and home insurance. I HIGHLY recommend Kalynn Tindall at State Farm for any insurance needs. Kristi Larabee"
We responded:
"Thank you, Kristi! I'm really happy to hear that you're satisfied with the service and the savings on your insurance. It's wonderful to know that you feel well taken care of, especially in these times. Your recommendation means a lot to me. We're always here if you need anything else!"
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Benjamin Chavez

August 27, 2026

5  out of  5
rating by Benjamin Chavez
"Had the opportunity to work with adreanna, she is very professional and highly knowledgeable in insurance coverages and needs. I am highly satisfied with her customer service."
We responded:
"Benjamin, thank you for the 5 stars! I’m glad Adreanna provided knowledgeable service and made your experience with our office a positive one. Don’t hesitate to reach out if you need anything!"
Profile photo of Clyde McFadden

Clyde McFadden

August 27, 2026

5  out of  5
rating by Clyde McFadden
"Adreanna was great very helpful she signed me up with a good price I thank her very much..Keep up the great work"
We responded:
"Thank you for your review, Clyde! I'm glad you found our service helpful and appreciated the pricing. Your feedback is important to us. Let us know if there's anything else we can do for you!"
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Michael Koepp

August 26, 2026

5  out of  5
rating by Michael Koepp
"Katie has been very helpful in my insurance needs. I'm also getting renters insurance since I moved to waco and no longer have a house and commercial building. She and her team deserve a day off at the the holiday.
Regards Mike Koepp"
We responded:
"Thank you, Michael! I'm glad to hear that Katie and our team have been able to assist with your insurance needs, especially during your move to Waco. We appreciate your kind words and support. Let us know if we can help with anything else!"
Profile photo of Steven Mann

Steven Mann

August 26, 2026

5  out of  5
rating by Steven Mann
"Great team here in Waco they handle my business and auto insurance. 5 stars"
We responded:
"Steven, thank you for the 5 stars! I'm happy to hear that our team in Waco is taking good care of your insurance needs. We appreciate your support!"
Profile photo of Destyni

Destyni

August 26, 2026

5  out of  5
rating by Destyni
"I’ve had this insurance company for about 4 years and I absolutely love it! They are super helpful they actually care about customers and take time to thoroughly explain policies for better understanding. Shout out to Tory for helping me today! I really appreciate the conversation we had!"
We responded:
"Destyni, thank you for taking the time to leave us a review! I'm happy to hear that you've had such a positive experience with us over the past four years. It's great to know that Tory was able to assist you and provide the clarity you needed. We appreciate your support!"
Profile photo of Tara Chelly

Tara Chelly

August 26, 2026

5  out of  5
rating by Tara Chelly
"Asia is amazing!! The office is excellent!
Customer service is great!"
We responded:
"Thank you, Tara! I'm happy to hear that you had such a positive experience with Asia and our office. We strive to provide excellent customer service, and your feedback means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Michael Martin

Michael Martin

August 17, 2026

5  out of  5
rating by Michael Martin
"Tory was extremely patient and helpful. She took the time to answer all of my questions and looked into different ways to best address my current situation."
We responded:
"Thank you, Michael! I'm happy to hear that Tory was able to assist you with patience and thoroughness. It's important to us that you feel informed and supported. We're always here if you need anything else!"
Profile photo of Robert Atkins

Robert Atkins

August 12, 2026

5  out of  5
rating by Robert Atkins
"Great Service! Great Agent! Great Staff! Went out of their way to help us solve our claims problem with the main office! Thank you! The Atkins Family"
We responded:
"Robert, thank you for taking the time to leave us a review! I'm happy to hear that our team was able to assist you with your claims issue. We always strive to go the extra mile for our customers. We appreciate your support!"
Profile photo of Audrey Maxwell

Audrey Maxwell

August 11, 2026

5  out of  5
rating by Audrey Maxwell
"Worked with Katie to get car insurance. I stopped by in person to get a quote and she was able to run all my options by me in order to tailor it to my needs. She was super nice and very helpful! I got my quotes and called her the next day to finalize everything. She was able to take my payment for the first month over the phone and it was extremely quick! This is my first time being off family car insurance and I didn't expect it to be so simple. Definitely give this place your business! (Lowest prices of 5 places I checked for full coverage at state minimum)"
We responded:
"Thank you, Audrey! I'm really happy to hear that Katie was able to help you find the right car insurance and make the process so smooth for you. It's great to know that we could offer you competitive pricing as well. We appreciate your recommendation and are here if you need anything else!"
Profile photo of Ashley

Ashley

August 6, 2026

5  out of  5
rating by Ashley
"Very informative and helpful when it came to resolving my issue. 10/10 would highly recommend them."
We responded:
"Ashley, thank you for taking the time to leave us a review! I'm happy to hear that we could provide the information and assistance you needed. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
Profile photo of Vito Carmona

Vito Carmona

July 29, 2026

5  out of  5
rating by Vito Carmona
"Tori Holguin helped me get a great policy and couldn’t be more grateful!"
We responded:
"Thank you, Vito! I'm happy to hear that Tory was able to assist you in finding a great policy. We appreciate your feedback and are grateful for your support. Feel free to reach out if you need anything else!"
Profile photo of Lilian Divins

Lilian Divins

July 28, 2026

5  out of  5
rating by Lilian Divins
"I love Ms. Katie! She's very approachable and everything i asked she answered. I highly recommend her and Ms. Kalyan Tindall group. Awesome!"
We responded:
"Thank you, Lilian! I'm happy to hear that Katie was able to assist you with everything you needed. We appreciate your recommendation and are glad to have you as part of our community. Let us know if we can help with anything else!"
Profile photo of Elijah Sanders

Elijah Sanders

July 25, 2026

5  out of  5
rating by Elijah Sanders
"Asian was very informative and helpful in every way. I appreciate her so much."
We responded:
"Thank you, Elijah! I'm glad to hear that Asia was informative and helpful during your visit. We appreciate your support!"
Profile photo of Meg Askew

Meg Askew

July 15, 2026

5  out of  5
rating by Meg Askew
"Adreanna was so helpful! I appreciate her taking the time to explain my policy to me!"
We responded:
"Thank you, Meg! I'm happy to know you found the explanation of your policy helpful. We appreciate your feedback and are here if you need anything else!"
Profile photo of Jeremy Loredo

Jeremy Loredo

July 9, 2026

5  out of  5
rating by Jeremy Loredo
"Great customer service every time"
We responded:
"Jeremy, thank you for the 5 stars! I'm happy to hear that you've consistently experienced great customer service with us. We're always here to help if you need anything else!"
Profile photo of Melissa Alligood

Melissa Alligood

July 1, 2026

5  out of  5
rating by Melissa Alligood
"Very prompt and affordable- switched all of my insurance to them and was treated very professionally! From quote to sign up was less than 3 business days and that was multiple policies! Very receptive to phone/text/email replies. Feel much better about our choice in companies because I feel more like a person than an account number!"
We responded:
"Melissa, thank you for taking the time to leave us a review! I'm happy to hear that you found our service prompt and affordable, and that the transition of your policies went smoothly. It's great to know you feel valued and appreciated as a person. We're always here if you need anything else!"
Profile photo of Kelsey Sanders

Kelsey Sanders

June 18, 2026

5  out of  5
rating by Kelsey Sanders
"Adreanna was so helpful! She got my family covered quickly and was able to save us over $100 a month on our policy! Super friendly and great to work with!"
We responded:
"Kelsey, thank you for taking the time to leave us a review! I'm happy to hear that our team was able to assist your family and help you save on your policy. We always aim to provide friendly and efficient service. We're always happy to help if anything comes up."
Profile photo of Melissa Austin

Melissa Austin

June 18, 2026

5  out of  5
rating by Melissa Austin
"I have had auto and rental insurance with Kaitlin Tindall for 3 years and have been exceptionally happy with both the service and the rates!
I usually deal with Asia when I have questions or need to make a change or update to my policy. She is AMAZING!! Asia makes dealing with insurance issues effortless and like dealing with a friend. I just send her a text with my questions or what I want to do and she takes care of everything!
I have randomly checked to make sure I can’t get insurance cheaper somewhere else. I’m human, I see the commercials… but they lie. I have not gotten a quote even close to what I have now, UNLESS they’re trying to drastically cut the coverage or increase the deductible.
I would, and do, recommend this agency to anyone looking for insurance!"
We responded:
"Melissa, thank you for taking the time to leave us a review! I'm really glad to know you've been happy with our service and rates over the past three years. It's great to hear that your experience with us has been seamless and friendly. We truly appreciate your recommendations and your trust in us. Feel free to reach out if you need anything else!"
Profile photo of matthew virgin

matthew virgin

June 8, 2026

5  out of  5
rating by matthew virgin
"It was a Fantastic experience working with Asia.Knowledgable,Friendly,Explained everything,Polite,Ease at answering all questions.All around Great !"
We responded:
"Matthew, thank you for taking the time to leave us a review! I'm really happy to hear that Asia provided you with such a fantastic experience. It's great to know she was able to answer all your questions with ease and make everything clear. We're grateful to have her on our team. Feel free to reach out if you need anything else!"
Profile photo of Taylor Johnson

Taylor Johnson

June 5, 2026

5  out of  5
rating by Taylor Johnson
"Adreanna and Kalynn Tindall are amazing! Very quick to fix any issues and very easy to work with and knowledgeable!"
We responded:
"Hey, Taylor! Thank you for the wonderful review. It means so much to hear that Adreanna and I were able to help and make things easy for you. We truly appreciate your kind words about our responsiveness and knowledge. Thank you for trusting us with your auto and life coverage, and for taking the time to share your experience."
Profile photo of Sergio Brasco

Sergio Brasco

May 20, 2026

5  out of  5
rating by Sergio Brasco
"Thank you to Adreanna!! She went above and beyond yo help me with my policy! She made sure I had what I needed and wanted. I will for sure be recommending her to others"
We responded:
"Hey Sergio, thank you for taking the time to leave us a review! I'm glad we could assist you with your policy and ensure you had everything you needed. We appreciate your recommendation and are happy to have you as part of our office family. Let us know if we can help with anything else!"
Profile photo of Jasmine Mosley

Jasmine Mosley

May 20, 2026

5  out of  5
rating by Jasmine Mosley
"Best agents who take their time to ensure you have comprehensive coverage for you and the family. They check in routinely to ensure you’re needs and goals are on track with provided services."
We responded:
"Thank you, Jasmine! I'm happy to hear that you appreciate our efforts to provide comprehensive coverage and routine check-ins. We always strive to make sure your needs and goals are met. We're always happy to help if anything comes up."