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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carmen Edwards

Carmen Edwards

November 11, 2024

5  out of  5
rating by Carmen Edwards
"Noemi always helps with my account. If you want special service, please give her a call."
We responded:
"Noemi is truly an asset to our team, and I'm happy to hear she has been able to assist you with your account! We appreciate your kind words and recommendation. If you need any further assistance, don't hesitate to reach out. - Kalynn Tindall - State Farm Insurance Agent, Waco, TX"
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Daphne Griffin

November 9, 2024

5  out of  5
rating by Daphne Griffin
"Kalynn Tindall Agency office in Waco has serviced my insurance needs for a few years. The staff (Kalynn, Concetta, Josephine et al). is very professional, responsive and accommodating. Definitely recommend!"
We responded:
"Daphne, thank you for your wonderful review! I'm glad to know that our team, including Concetta and Josephine, has been able to meet your insurance needs professionally and responsively. We truly appreciate your recommendation and look forward to continuing to provide you with excellent service. If you ever need anything else, don't hesitate to reach out! - Kalynn Tindall - State Farm Insurance Agent, Waco, TX"
Profile photo of Henry Guzman

Henry Guzman

November 8, 2024

5  out of  5
rating by Henry Guzman
"She was straightforward told me what I needed call her what I needed and we worked it out she was very nice and I thank her"
We responded:
"Henry, thank you for your kind words! I'm glad we could work together to meet your needs. Your appreciation means a lot, and I'm happy you found the process straightforward and pleasant. If you ever need further assistance, don't hesitate to reach out. - Kalynn Tindall - State Farm Insurance Agent, Waco, TX"
Profile photo of Mickey Gonzalez

Mickey Gonzalez

October 31, 2024

5  out of  5
rating by Mickey Gonzalez
"I received very professional help from Concetta I am very satisfied great team!"
We responded:
"Mickey, thank you for your wonderful feedback! I'm glad to hear that Concetta provided you with professional assistance. Our team is committed to delivering top-notch service, and it's satisfying to know you had a great experience. If you need any further assistance, we're here to help! - Kalynn Tindall - State Farm Insurance Agent, Waco, TX"
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kyleigh gilmore

October 31, 2024

5  out of  5
rating by kyleigh gilmore
"Katie was extremely helpful with my insurance needs and answering every question I had!"
We responded:
"Kyleigh, thank you for your wonderful review! I'm glad to hear that Katie was able to assist you with your insurance needs and answer all your questions. We appreciate your feedback and look forward to helping you with any future needs. - Kalynn Tindall - State Farm Insurance Agent, Waco, TX"
Profile photo of Lilia Perez

Lilia Perez

October 30, 2024

5  out of  5
rating by Lilia Perez
"I contacted this State Farm office to inquire about rental insurance coverage. A young lady named Josephine answered my call and provided clear answers to all my questions. Thank you for being very attentive and patient with me. I am now more confident on what works best for me and family."
We responded:
"Thank you, Lilia, for your wonderful review! I'm glad Josephine could assist you with your renters insurance inquiries and provide clear answers. It's great to know you feel more confident about your coverage options. If you have any more questions or need further assistance, our office is always here to help. - Kalynn Tindall - State Farm Insurance Agent, Waco, TX"
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Nyshira

October 18, 2024

5  out of  5
rating by Nyshira
"Tory, was & continues to be absolutely phenomenal. Always attentive & helpful anytime I have question or concerns."
We responded:
"Nyshira, thank you for your wonderful review! I'm glad to hear that Tory has been attentive and helpful with your questions and concerns. We appreciate your feedback and are grateful to have Tory as part of our team. If you need any further assistance, we're always here for you. - Kalynn Tindall - State Farm Insurance Agent, Waco, TX"
Profile photo of Brandin Holguin

Brandin Holguin

October 18, 2024

5  out of  5
rating by Brandin Holguin
"Tory is an amazing worker for this agency she has been the most positive with helping me with all my questions."
We responded:
"Brandin, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Profile photo of Eddie Perez

Eddie Perez

October 2, 2024

5  out of  5
rating by Eddie Perez
"I recently switched over from USAA to State Farm. At first I was a little apprehensive, but Josephine explained everything in detail and made me feel more confident about the switch. She was the most knowledgeable, and sweetest agent I’ve ever spoken to. Everyone at this agency is friendly and sweet, and the customer support is outstanding. The prices cannot be beat as well, thanks to Josephine I’ve saved so much money on car insurance. I wish I would have switched to State Farm sooner. 10 out of 10!"
We responded:
"Eddie, thank you for sharing your experience! I'm glad Josephine could make your transition from USAA to State Farm smooth and reassuring. It's wonderful to hear that her detailed explanations and friendly demeanor made a positive impact. Our team strives to provide outstanding customer support, and it's great to know you found everyone at our agency friendly and helpful. We're happy to have helped you save money on car insurance. If you need any further assistance, feel free to reach out anytime. - Kalynn Tindall - State Farm Insurance Agent, Waco, TX"
Profile photo of Robert Cruz

Robert Cruz

October 2, 2024

5  out of  5
rating by Robert Cruz
"josephine was great and very patient. she answered all the questions i had. Highly recommend her !"
We responded:
"Robert, thank you for your wonderful review! I'm glad to hear that Josephine was able to assist you with patience and thorough answers. We appreciate your recommendation and are always here to help with any future questions or needs. - Kalynn Tindall - State Farm Insurance Agent, Waco, TX"
Profile photo of Josh O

Josh O

October 2, 2024

5  out of  5
rating by Josh O
"Josephine was amazing and so professional and patient!"
We responded:
"Josh, thank you for your wonderful review! I'm glad to hear that Josephine provided you with such professional and patient service. We appreciate your feedback and are here for any future needs you may have. - Kalynn Tindall - State Farm Insurance Agent, Waco, TX"
Profile photo of Johnson Huynh

Johnson Huynh

October 2, 2024

5  out of  5
rating by Johnson Huynh
"Josephine Perez was a pleasure to work with. Highly recommend and would love to work with her again anytime!"
We responded:
"Thank you, Johnson, for your wonderful feedback! I'm glad to hear that Josephine made your experience so positive. We appreciate your recommendation and look forward to assisting you again in the future! - Kalynn Tindall - State Farm Insurance Agent, Waco, TX"
Profile photo of Jennifer Lopez

Jennifer Lopez

October 2, 2024

5  out of  5
rating by Jennifer Lopez
"Josephine was really great and very patient with me. Great customer services, highly recommended her"
We responded:
"Jennifer, thank you for your wonderful review! I'm glad to hear that Josephine provided you with such patient and excellent service. We appreciate your recommendation and are always here to help with any future needs. - Kalynn Tindall - State Farm Insurance Agent, Waco, TX"
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Brissa perez

October 2, 2024

5  out of  5
rating by Brissa perez
"I had such a good experience with Josephine usually I have a lot of questions but she answered them already without me having to ask very attentive and respectful i recommend !!"
We responded:
"Thank you, Brissa, for sharing your positive experience! I'm glad Josephine was able to address all your questions proactively and provide attentive and respectful service. Your recommendation means a lot to us. If you need any further assistance, our office is always here to help! - Kalynn Tindall - State Farm Insurance Agent, Waco, TX"
Profile photo of Leo Luna

Leo Luna

October 2, 2024

5  out of  5
rating by Leo Luna
"josephine is amazing ! she helped me out and it was the best help i’ve received ! highly recommend her."
We responded:
"Leo, thank you for your wonderful review! I'm glad to hear that Josephine provided you with such exceptional assistance. We appreciate your recommendation and are always here to help with any future needs. - Kalynn Tindall - State Farm Insurance Agent, Waco, TX"
Profile photo of Sherly Perez

Sherly Perez

October 2, 2024

5  out of  5
rating by Sherly Perez
"I had the best experience with Josephine Perez, she made my process as smooth as possible. If you need any help with your insurance needs She is your person!"
We responded:
"Thank you, Sherly! I'm so glad to hear that Josephine made your process smooth and easy. We appreciate your recommendation and are always here to help with any of your insurance needs. - Kalynn Tindall - State Farm Insurance Agent, Waco, TX"
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JJ Anthony

October 2, 2024

5  out of  5
rating by JJ Anthony
"Katie is always very kind & helpful, great customer service!"
We responded:
"Hi JJ, Katie is indeed a wonderful part of our team, and I'm glad she could provide you with such great service! We appreciate your kind words and are always here to help with any of your insurance needs. Thanks for sharing your experience! - Kalynn Tindall - State Farm Insurance Agent, Waco, TX"
Profile photo of Ally Gutierrez

Ally Gutierrez

October 2, 2024

5  out of  5
rating by Ally Gutierrez
"Katie was so helpful with my insurance needs!"
We responded:
"Thank you, Ally! I'm glad Katie could assist you with your insurance needs. We appreciate your feedback and look forward to helping you in the future. - Kalynn Tindall - State Farm Insurance Agent, Waco, TX"
Profile photo of Yahaira Campos

Yahaira Campos

October 2, 2024

5  out of  5
rating by Yahaira Campos
"I had an amazing experience with Josephine Perez. She had amazing customer service and made the process easy and fast. Thank you!!!"
We responded:
"Thank you, Yahaira, for sharing your experience! I'm happy to hear that Josephine provided you with excellent customer service and made the process smooth and quick. We appreciate your feedback and look forward to assisting you with any future needs. - Kalynn Tindall - State Farm Insurance Agent, Waco, TX"
Profile photo of Adrian Pando

Adrian Pando

October 2, 2024

5  out of  5
rating by Adrian Pando
"I recently had the pleasure of working with Josephine Perez at State Farm, and I couldn't be more impressed! Not only did they offer me an amazing opportunity to save on my insurance, but their kindness and professionalism made the entire process seamless. The rates were incredibly competitive, and the coverage options were tailored perfectly to my needs. Josephine Perez truly went above and beyond to ensure I felt supported and informed every step of the way. If you're looking for top-notch service and unbeatable rates, look no further! 5 stars isn't enough - I'd give Josephine Perez, 10 stars if I could!"
We responded:
"Adrian, thank you so much for your wonderful review! I'm glad to hear that Josephine provided you with such excellent service and helped you find competitive rates and tailored coverage. It's fantastic to know that you felt supported and informed throughout the process. We truly appreciate your kind words and your trust in our office. If you ever need anything in the future, don't hesitate to reach out. - Kalynn Tindall - State Farm Insurance Agent, Waco, TX"
Profile photo of Tyrese Randall

Tyrese Randall

October 2, 2024

5  out of  5
rating by Tyrese Randall
"Josephine Perez has been nothing but helpful in all of my State Farm inquiries. Every question or concern I have, she is always of assistance. My favorite qualities are how kind and informative she is despite all of my questions about policies. This State Farm is definitely doing something right in how they train their employees. Thank you Josephine and this State Farm team!!"
We responded:
"Thank you, Tyrese, for sharing your experience! I'm happy to hear that Josephine has been so helpful and informative with all your inquiries. Her kindness and dedication to assisting with your questions about policies truly reflect the values we strive for in our office. We're grateful for your recognition and will continue to provide the best service possible. If you have any further questions or need assistance, we're always here for you. - Kalynn Tindall - State Farm Insurance Agent, Waco, TX"
Profile photo of Sydney Hein

Sydney Hein

October 1, 2024

5  out of  5
rating by Sydney Hein
"Josephine Perez is an amazing worker! She explained the process simply and educated me on terms I did not understand! She is a very kind and empathetic worker!"
We responded:
"Sydney, thank you for your wonderful review! I'm happy to hear that Josephine was able to explain the process clearly and help you understand the terms. Her kindness and empathy are truly valued in our office. If you have any more questions or need further assistance, we're here to help! - Kalynn Tindall - State Farm Insurance Agent, Waco, TX"
Profile photo of Mindi Barton

Mindi Barton

October 1, 2024

5  out of  5
rating by Mindi Barton
"Best insurance agency I’ve ever worked with! Josephine is always so patient and helpful."
We responded:
"Mindi, thank you so much for your wonderful review! I'm happy to hear that Josephine has been patient and helpful. We truly appreciate your kind words and are grateful for your trust in our agency. If you ever need anything else, don't hesitate to reach out. - Kalynn Tindall - State Farm Insurance Agent, Waco, TX"
Profile photo of BAYLOR BLOKE

BAYLOR BLOKE

October 1, 2024

5  out of  5
rating by BAYLOR BLOKE
"Concetta is so helpful and kind highly recommend this office"
We responded:
"Thank you, Baylor! I'm happy to hear that Concetta was able to assist you so kindly. We appreciate your recommendation and are always here to help with any of your insurance needs. - Kalynn Tindall - State Farm Insurance Agent, Waco, TX"
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hilary huynh

October 1, 2024

5  out of  5
rating by hilary huynh
"josephine is the best !! 10/10 recommend her."
We responded:
"Josephine will be happy to know you appreciate her efforts! We're grateful for your recommendation and are always here to help with any of your insurance needs. - Kalynn Tindall - State Farm Insurance Agent, Waco, TX"