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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Keilah

Keilah

October 15, 2025

5  out of  5
rating by Keilah
"I have had such a great experience with Katie. This is my first year adulting and she has made it so simple and helped with so much of my stresses. She's so sweet and always quick to reply and help me out. State Farm also has a very streamlined app that makes it very easy to navigate and their whole system is always responsive and I haven't had a single issue with it. Thank you so much!"
We responded:
"Thank you, Keilah! I'm happy to hear that Katie has been able to make your first year with us smooth and stress-free. It's wonderful to know that our app and system have been helpful for you as well. If you ever need anything else, feel free to reach out!"
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Mick

October 2, 2025

5  out of  5
rating by Mick
"Much cheaper than what I had been paying and was a quick and easy process. Definitely recommend."
We responded:
"Thank you, Mick! I'm happy to know you found our process quick and easy, and that we could offer you a more affordable option. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime!"
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Jocelyn Justiniano

October 2, 2025

5  out of  5
rating by Jocelyn Justiniano
"Brandi at this State Farm office is the kind of rep who makes insurance feel less like paperwork and more like catching up with your funniest, most helpful friend. She answers every question with patience, clarity, and just the right amount of humor. In short: State Farm’s lucky to have her… and honestly, so is my sanity."
We responded:
"Thank you, Jocelyn! I'm so happy to hear about your experience with Brandi. She truly has a knack for making the insurance process enjoyable and informative. We're grateful to have her on our team and are delighted she could assist you so well. If you ever need anything else, feel free to reach out!"
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Malcolm Smith

September 26, 2025

5  out of  5
rating by Malcolm Smith
"Mimi helped me set up my Drive Safe discount over the phone. Glad I didn’t have to go into the office. Thanks for all you do."
We responded:
"Thank you, Malcolm! I'm happy to hear that Mimi was able to assist you with setting up your Drive Safe discount over the phone. We appreciate your kind words and are always here to make things convenient for you. Let us know if there's anything else we can do for you!"
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Jaxson Pottenger

September 26, 2025

5  out of  5
rating by Jaxson Pottenger
"She did amazing very helpful"
We responded:
"Thank you, Jaxson! I'm happy to know you found the service helpful. Our office is always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
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Tyasia Stanard

September 25, 2025

5  out of  5
rating by Tyasia Stanard
"I never had a more pleasurable experience! Marty was amazing and made this process as smooth as possible! 10/10 recommend."
We responded:
"Thank you, Tyasia! I'm happy to hear that Marty provided such a smooth experience for you. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Bertrand Davis

September 19, 2025

5  out of  5
rating by Bertrand Davis
"I was blown away with the price and the experience I received"
We responded:
"Thank you, Bertrand! I'm happy you were impressed with both the pricing and the experience. Our office is committed to providing exceptional service and value. Let us know if there's anything else we can assist you with!"
Profile photo of Monica Vega

Monica Vega

September 18, 2025

5  out of  5
rating by Monica Vega
"I’ve had an excellent experience with Kalynn State Farm office. I really appreciate how responsive and helpful they are—whether it’s updating a policy or guiding me through claims, they make the process stress-free. Highly recommend this office for anyone looking for reliable insurance and great customer service!"
We responded:
"Thank you, Monica! I'm happy to hear that you had such a positive experience with our office. It's wonderful to know that our team has been responsive and helpful in making your insurance needs stress-free. We appreciate your recommendation and are here for any future assistance you might need. Let us know if there's anything else we can do for you!"
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Kilee Jackson

September 18, 2025

5  out of  5
rating by Kilee Jackson
"Everyone in both offices are so nice, thorough and understanding! Appreciate you ladies"
We responded:
"Kilee, thank you for your kind words! I'm happy to hear that you found our team to be nice, thorough, and understanding. We truly appreciate your support and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Cam Rhodes

Cam Rhodes

August 29, 2025

5  out of  5
rating by Cam Rhodes
"Kaylnn's office is great. They are attentive and professional. Asia assisted me on a policy and she was awesome."
We responded:
"Cam, thank you for your wonderful feedback! I'm glad to hear that our office provided attentive and professional service. Asia will be thrilled to know she made a positive impact on your experience. If you have any more questions or need assistance, feel free to reach out!"
Profile photo of Joseph Chang

Joseph Chang

August 25, 2025

5  out of  5
rating by Joseph Chang
"Katie was very responsive and professional , which made our experience smooth and satisfying."
We responded:
"Joseph, thank you for your wonderful feedback! I'm happy to hear that Katie's responsiveness and professionalism contributed to a smooth experience for you. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Yazbet Ramos

Yazbet Ramos

August 21, 2025

5  out of  5
rating by Yazbet Ramos
"Alicia was very helpful and informed. Also was very to to reach out to me for any additional information needed."
We responded:
"Thank you, Yazbet Ramos! I'm happy to hear Alicia was helpful and informative during your experience. Our team is always here to assist with any further information you might need. Let us know if there's anything else we can do for you!"
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Kayla Burns

August 21, 2025

5  out of  5
rating by Kayla Burns
"Asia was very helpful, I love the text service that State Farm offers. I got exactly what I needed within minutes of my text."
We responded:
"Kayla, thank you for your feedback! I'm glad Asia could assist you, and it's great to know you appreciate our text service. We’re here to help with anything else you might need!"
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Bryanna Treul

August 21, 2025

5  out of  5
rating by Bryanna Treul
"Always have friendly service whenever I need to change/update my policies. Love that I can conveniently communicate with the agents via phone, email, and text. I most recently worked with Asia & it was a pleasure."
We responded:
"Thank you, Bryanna! I'm happy to hear that you enjoy the friendly service and find it convenient to communicate with us. Asia will be delighted to know you had a great experience working with her. If there's anything else we can do for you, just let us know!"
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Curtis Patterson

August 20, 2025

5  out of  5
rating by Curtis Patterson
"Everyone I talked with was great always nice and more than willing to help and take care of your concerns"
We responded:
"Curtis, thank you for your wonderful feedback! I'm happy to know that our team was able to assist you and address your concerns. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Esther

Esther

August 14, 2025

5  out of  5
rating by Esther
"Katie was very helpful with getting a new quote! As someone who just became an adult and was doing this for the first time, she was very patient and willing to answer questions and concerns that came up."
We responded:
"Thank you for your review, Esther! I'm happy to hear that Katie was able to assist you with your new quote and provide the patience and support you needed. Our team is dedicated to making the process as smooth as possible for everyone. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Eric Ballester

August 13, 2025

5  out of  5
rating by Eric Ballester
"Mimi has been taking care of me for years. She really knows what she is talking about. Go see her if you have insurance needs."
We responded:
"Eric, thank you for your wonderful feedback! I'm happy to hear that Mimi has been providing you with knowledgeable and consistent care over the years. We appreciate your trust in us for your insurance needs. If there's anything else we can do for you, just let us know!"
Profile photo of David Honaker

David Honaker

August 10, 2025

5  out of  5
rating by David Honaker
"Needed insurance, searched for local agents near Waco. After reading the reviews of Kaylinn Tindall State Farm, I called the office, worked with Alicia, and the experience could not have been any better! She was extremely professional, kind, very informative , knowledgeable, and made the purchase a very smooth and seamless process. With so many choices for insurance, I am convinced I chose the right agency for my insurance needs !"
We responded:
"Thank you, David, for sharing your experience! I'm delighted to hear that Alicia provided such excellent service and made the process smooth for you. We’re grateful you chose us for your insurance needs. If you ever have more questions or need assistance, feel free to reach out!"
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Wayne Pundt

July 29, 2025

5  out of  5
rating by Wayne Pundt
"Thank you Asia for helping me with my insurance. I hope I get to speak to you again."
We responded:
"Wayne, thank you for your review! I'm happy to hear that Asia was able to assist you with your insurance needs. We look forward to serving you again in the future. If you have any questions or need further assistance, feel free to reach out!"
Profile photo of Pam Dunn

Pam Dunn

July 25, 2025

5  out of  5
rating by Pam Dunn
"Katie was very helpful and answered all my questions. I’m happy that I decided to go with State Farm."
We responded:
"Pam, thank you for your review! I'm glad to hear that Katie was able to assist you and answer all your questions. We're happy you chose us for your insurance needs. If there's anything else we can do for you, just let us know!"
Profile photo of Brad Jones

Brad Jones

July 11, 2025

5  out of  5
rating by Brad Jones
"Great job saved money and done quickly."
We responded:
"Thank you for your review, Brad! I'm happy to know you had a positive experience and appreciated the savings and efficiency. If you have any more questions or need assistance in the future, feel free to reach out. Thanks for choosing us!"
Profile photo of dedra Brinkley

dedra Brinkley

April 25, 2025

5  out of  5
rating by dedra Brinkley
"Katie made my process so easy! She answered every one of my questions and helped me pick a plan great for me! Super easy, quick and nice!! Great service!!"
We responded:
"Thank you, Dedra, for sharing your experience! I'm glad Katie was able to assist you with ease and help you find the right plan. It's wonderful to know that you found the process quick and pleasant. If you have any more questions or need further assistance, feel free to reach out anytime."
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bianca silva

March 28, 2025

5  out of  5
rating by bianca silva
"Concetta went above and beyond to assist us today, and we are incredibly thankful for her support! Her willingness to help us when we needed it most made all the difference. Thank you, Concetta, for being such an invaluable asset to your State Farm Office! We truly appreciate everything you do!"
We responded:
"Thank you, Bianca, for sharing your experience! I'm glad to hear that Concetta was able to provide the support you needed. Her dedication truly makes a difference, and we're grateful to have her on our team. If there's anything else we can assist you with, please don't hesitate to reach out!"
Profile photo of Zubair Siddiqui

Zubair Siddiqui

March 28, 2025

5  out of  5
rating by Zubair Siddiqui
"Josephine was super helpful in reviewing my policy and showing me ways I could lower my auto premium. She also helped me update the replacement cost on my home to make sure it’s properly insured. Great experience!"
We responded:
"Thank you, Zubair, for sharing your positive experience! I'm happy to hear that Josephine was able to assist you in reviewing your policy and finding ways to lower your premium. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Wil Scherler

Wil Scherler

March 27, 2025

5  out of  5
rating by Wil Scherler
"Concietta is the biggest help everytime I'm there. Thanks for doing such a great job!"
We responded:
"Thank you, Wil, for your wonderful feedback! I'm happy to hear that Concietta has been such a great help during your visits. We're grateful to have her on our team. If you ever need further assistance, don't hesitate to reach out!"